Another customer walks out of the door or hangs up the phone vowing never to return to your place of business again. What’s the big deal? You can’t please everyone, right? There’s more where they came from, right?
One of the most difficult parts of a salesperson’s job is dealing with purchasing departments.
The right FIVE words are more powerful than five thousand. It’s more important than ever to tell your story—you just have to say it in a couple sentences or less. An interview by Nettie Hartsock with Bill Schley, author of “Why Johnny Can’t Brand” and “Micro-Script Rules”
I am your customer. I have a problem. I am looking for the best solution to my problem. You sell the best solution, but I don’t know that yet.
As a career counselor, I learned early on that the presenting problem might be masking the real issue and what a client doesn’t tell you may actually be key to getting “unstuck.”
Virtually all persuasive copy contains eight elements described in this article.
Leaders deal in ideas. They also deal in ideals. The more relevant and significant the ideas may be, the greater and the more substantial are the opportunities and the challenges and the need for leaders to create the ideals only once merely imagined.
The difference betwee 100% reimbursement and bad debt write-off. By John Mangan
Mark Twain’s effulgent use of eternal words.
A SPECIAL REPORT FOR EXECUTIVES
Featured interview with David Meerman Scott, bestselling author of, “The New Rules of Marketing and PR: How to Use Social Media, Blogs, News Releases, Online Video, and Viral Marketing to Reach Buyers Directly.”
All decision making processes are both rational and emotional. These two processes are sometimes hard to separate but they are both at work, especially in complex sales cycle.
Life is good; you are good. Then … the SALES WEASELS strike. And ruin your life.
You can find top-performing sales teams in every industry. And just as many, if not more, that are so dysfunctional, their results hinge largely on lucky breaks. What separates the two? Here are three keys to optimizing your company’s sales function.
How do you get your ideas, stories, products or services to spread like wildfire over the web by millions of people?
For a fighter pilot in combat, speed is everything. It improves maneuverability, allows faster target engagement, and it can be ‘converted’ to a higher altitude for better situational awareness of the battlefield. By combat-decorated fighter pilot and best-selling author Waldo Waldman.
Employees in even the most menial jobs will help their managers look good and succeed – if only the manager will give them the opportunity and appreciate their integrity.
Unmotivated employees have rightly been called “the black holes of the business universe.” Fortunately, motivation is not something a person is born with or without. Applying these Ten Commandments can go a long way to helping existing employees find their motivation.
We have some slackers in our company who have honed the art of avoiding facing problems and run under the radar to avoid confronting or speaking about any problems with the boss. Do you…
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