Archive for October, 2011

There’s No One as Irish as Barack Obama … Does E Still =MC Squared?

There’s No One as Irish as Barack Obama … Does E Still =MC Squared?

Never, in anytime since creation, has it been easier to learn more, know more, do more, and be surprised more.

Satisfied Customers Are Not the Same as Loyal Advocates

Satisfied Customers Are Not the Same as Loyal Advocates

Learn how to conquer “The Last Mile in Retail” in this new new e-book.

Ventana Research: Customer Experience Management – 2011

Ventana Research: Customer Experience Management – 2011

Ventana Research evaluates top vendors and their products in seven critical categories.

Social Business Readiness: How Advanced Companies Prepare

Social Business Readiness: How Advanced Companies Prepare

A presentation by Jeremiah Owyang.

Is Content Marketing the New King?

Is Content Marketing the New King?

Content marketing has just been crowned king, far surpassing SEO,  print, television and radio advertising as the preferred marketing tool for today’s business-to-business entrepreneur.

Is Social Proof Really Any Proof at All?

Is Social Proof Really Any Proof at All?

By definition, social proof numbers are shortcuts.

Getting Your Important Work Done: E-Book

Getting Your Important Work Done: E-Book

I can’t get my important work done … I’m too busy doing all my other work.

The Zero Moment of Truth

The Zero Moment of Truth

They browse, dig, explore, dream and master, and buy with confidence. Then they share what they learned with others.

The Power of Trust and Mistrust

The Power of Trust and Mistrust

When trust levels are high, so is the quality and performance of business—the reverse is also true.