Voice of the Readers
TEDZILLA ROCKS – Your interview with Al & Laura Ries about WAR IN THE BOARDROOM smoked!
The World Wide Rave vs. The World Wide Knave was awesome! The KNAVE RULES!
The Worst Pitch of All-Time: Thought-provoking. Poignant. Inspirational. That’s a tri-fecta in my book. Nicely written.
MADE TO STICK STUCK … who does your cartoons?
The End of Marketing & PR – Great resource, I appreciate how you’ve brought a lot of very useful things together in one place, and quite concisely. Nice job! I, too, am a fan of David Meerman Scott and Valeria Maltoni. These ideas and tools are definitely the present and future of business and communications. I don’t think PR or marketing will end, but their forms are definitely changing — and I think that’s purely an improvement. Thanks for the handy resource, and the level of detail. Several apps here I haven’t used yet. I’m sure I’ll refer to this post often, and send others this way, too
Outstanding writing in “The Greatest Words.”
“I receive a lot of newsletters via email. Even though I subscribed to all of them, more and more they seem like SPAM. Not so for Cincom’s Expert Access. I really look forward to Steve Kayser’s “Shoot the Donkey” series. Who wouldn’t get drawn in by the title “Shooting the Donkey in the Complex Sales Process … Hollywood Style” or “I came, I saw, I shot two donkeys.” But it’s not just the creative title, the articles follow through with the same wry wit and humor. Then you realize they actually say something you can use to improve your business practices. I get to learn something useful and enjoy the process — what a concept! Steve ought to write a book. I don’t know if these are all published in one place, or you have to work your way back to last November’s Expert Access, but in either case it’s worth reading the whole series. Now, if I could just get rid of the real SPAM…” – Monty Williams, Director, Business Development, GemStone Systems, Inc.
“Just wanted to tell you that “Shooting the Donkey” arrived just in time for my strategic planning meeting with my fundraising team. Their budget goal is $132.6 million to raise for the children this fiscal year – your advice and fun way of delivering it was very effective. Take care and keep the good advice coming.” – Global Non-Profit Organization
Ihave changed the way I run my business – in some very important ways – based on information in your newsletter. And I always look forward to receiving it. My favorite writers are you (the humble editor) and Tom Nies (although I do like the other experts, too). This month, your “Big Presentation” is one of my very favorites – I shared it in a few places on the Internet. And Tom’s article is also very enlightening, as he always is.
“The Worst Pitch.” I’m not sure how I found the story. Thank you for taking the time to write it. Thank you of writing it so well. Thank you for lifting the fog enough for me to meet some of the people who are cheering for me to move forward, into the light.
The articles are insightful and useful. The humor is a welcome change from many other industry newsletters. I have even forwarded articles to others as well as printed them out for my department or coworkers to review. Excellent job! – Market Analyst, Northrop Grumman Electro-Optical Systems (EOS)
I like the stories with motivational content, the interactive nature, the humorous writing style of the editor and the varied selection of content from diverse sources.’
Expert Access provides up-to-date information on a multitude of levels; one-stop shopping for information from business management to technology.
For an academic, Expert Access is of great value as a snapshot of current business trends and demands. The well-selected articles guarantee that your publication is always welcome in my inbox!’
I’ve really enjoyed and found most valuable the ‘Shoot the Donkey’ interviews I’ve read . They have lots of insights and humor, and the way they’re presented is great (broken up with the insight summary and a donkey graphic).’
I discovered you by my great teacher Dr. “Woody Sears”, and after i read the 1st story I become addicted to your work. Today when I opened my Cincom Expert Acess, I was very glad. I am only in PR because of Al and Laura Ries. The 1st book I read about PR was “THE FALLI OF ADVERTISING AND THE RISE OF PR, Your interview with Al & Laura on their new book WAR IN THE BOARDROOM was great. Those guys change my life… keep up the good work. Pedro, Lithuania
The Guy Kawasaki interview was excellent/ Thanks for starting my work day off on a great note. -Sr. QA Specialist, Quality Assurance
I have just read “The Last Post,” and again I am touched deeply by your sensitivity and the compassion so few others reveal and share. I can’t remember writing to someone I don’t know to express appreciation. I hope my note in response to these moving editorials are just one of many hundreds. Dr. Woody Sears – Lithuania
“You are hitting the hot business topics that business leaders should be discussing today, regardless of what business they are in.” – Leading Edge Consulting
The Guy Kawasaki piece was a great article. Good sense of humor. ALLMOP ROCKS.
I just wanted to say that – of all the Business and Industry news I get through the email, Cincom Expert Access is by far the most interesting, informative and useful of all.
Thank you for doing such an outstanding job.
ALLMOP ROCKS! As does Guy and your interview with him. I have his other books, some autographed even, and he’s been an inspiration! I’ve corresponded with him as well. Well done!
For an academic your Newsletter is of great value as a snapshot of current business trends and demands in CRM and ECM. The well selected articles guarantee that your newsletter is always welcome in my inbox! – Senior Lecturer
I like the stories with motivational content, the interactive nature, the humorous writing style of the editor, the varied selection of content from diverse sources.
Excellent overall look and content. Continue the good work. – EDV-Beratung Rsgen – Germany
Helps me to keep in touch with what the industry is doing. – Systems Application Manager
I find the newsletter to be humorous (something very much needed in an intense work place) yet informative. Keep up the good work! – Business Manager
Seeing through the fog of detail to the required decisive actions is refreshing -Group IT Contract Manager – Scotland
Good Value – BPM section – Headlines and Summaries – Managing Director – Turkey
The value is that it makes me look at what we are doing. Not letting things become old. – President – Marketing Group
Customer relationship is key, so anything on that is of great value. – Founder/ Editor in Chief
The chosen articles under the category of “Customer Relationship Strategies” are superb in nature. Thanks a lot and keep up the good job. Would also appreciate it if you could include expert articles on different operational areas of managing a successful contact center. These may include Call Quality Monitoring, Strategic Planning, Performance Management, Contact Center Recruitment Methodologies and Strategies etc. Thanks.
Congratulations for the mixture of your stories. – CRM Manager Finland
