<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Cincom Expert Access</title>
	<atom:link href="http://expertaccess.cincom.com/feed/" rel="self" type="application/rss+xml" />
	<link>http://expertaccess.cincom.com</link>
	<description>Ideas, Information, Insights and  Inspirational Stories for Business</description>
	<lastBuildDate>Tue, 15 May 2012 15:49:19 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.3.2</generator>
		<item>
		<title>Conquer Complexity with a Two-Tier ERP Strategy</title>
		<link>http://erp.cincom.com/content/twotierwhitepaper/?Ref_ID=twotierwhitepaperEA</link>
		<comments>http://erp.cincom.com/content/twotierwhitepaper/?Ref_ID=twotierwhitepaperEA#comments</comments>
		<pubDate>Tue, 15 May 2012 13:36:37 +0000</pubDate>
		<dc:creator>Donna Hedge Burns</dc:creator>
				<category><![CDATA[Resources]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17611</guid>
		<description><![CDATA[]]></description>
		<wfw:commentRss>http://erp.cincom.com/content/twotierwhitepaper/?Ref_ID=twotierwhitepaperEA/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Simplification of the Complex</title>
		<link>http://erp.cincom.com/2012/05/the-art-of-complexity-and-the-smart-of-simplicity-part-1/</link>
		<comments>http://erp.cincom.com/2012/05/the-art-of-complexity-and-the-smart-of-simplicity-part-1/#comments</comments>
		<pubDate>Fri, 11 May 2012 14:37:42 +0000</pubDate>
		<dc:creator>Donna Hedge Burns</dc:creator>
				<category><![CDATA[Business Process Strategies]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17607</guid>
		<description><![CDATA[By Sanjiv Karani
And “complexification” of the simple. A tale told through famous (and some not-so-famous) quotes.]]></description>
		<wfw:commentRss>http://erp.cincom.com/2012/05/the-art-of-complexity-and-the-smart-of-simplicity-part-1/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>5 Things You Shouldn’t Do to Motivate Your Employees, but Probably Are</title>
		<link>http://expertaccess.cincom.com/2012/05/5-things-you-shouldnt-do-to-motivate-your-employees-but-probably-are/</link>
		<comments>http://expertaccess.cincom.com/2012/05/5-things-you-shouldnt-do-to-motivate-your-employees-but-probably-are/#comments</comments>
		<pubDate>Thu, 10 May 2012 18:53:09 +0000</pubDate>
		<dc:creator>Dr. Woody Sears</dc:creator>
				<category><![CDATA[Featured]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17593</guid>
		<description><![CDATA[By Dr. Woody Sears

How do you motivate employees? Here’s the answer you never get: You don’t have to motivate people who want to do what you want them to do! 
]]></description>
		<wfw:commentRss>http://expertaccess.cincom.com/2012/05/5-things-you-shouldnt-do-to-motivate-your-employees-but-probably-are/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Take the Pain out of Vaccination Communications</title>
		<link>http://documentsolutions.cincom.com/congestivecorrespondence/vaccinationchallenges/</link>
		<comments>http://documentsolutions.cincom.com/congestivecorrespondence/vaccinationchallenges/#comments</comments>
		<pubDate>Mon, 07 May 2012 18:49:27 +0000</pubDate>
		<dc:creator>Donna Hedge Burns</dc:creator>
				<category><![CDATA[Resources]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17583</guid>
		<description><![CDATA[]]></description>
		<wfw:commentRss>http://documentsolutions.cincom.com/congestivecorrespondence/vaccinationchallenges/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Finding the Other Missing Peace</title>
		<link>http://expertaccess.cincom.com/2012/05/finding-the-other-missing-peace/</link>
		<comments>http://expertaccess.cincom.com/2012/05/finding-the-other-missing-peace/#comments</comments>
		<pubDate>Mon, 07 May 2012 16:55:12 +0000</pubDate>
		<dc:creator>Robyn Johnson</dc:creator>
				<category><![CDATA[Editor's Choice]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17541</guid>
		<description><![CDATA[In the world that we live in it is hard to find security in anything we do, be it our career, financial security, or education. Those insecurities in life are what lead us as a people to search for our purpose on earth and meaning in life. Bud Boughton, featured guest on Expert Access Radio discusses how to find what is missing if your life, and how to ground yourself.]]></description>
		<wfw:commentRss>http://expertaccess.cincom.com/2012/05/finding-the-other-missing-peace/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Remove the Clutter in Your Life</title>
		<link>http://expertaccess.cincom.com/2012/04/how-to-remove-the-clutter-in-your-life/</link>
		<comments>http://expertaccess.cincom.com/2012/04/how-to-remove-the-clutter-in-your-life/#comments</comments>
		<pubDate>Mon, 23 Apr 2012 17:29:31 +0000</pubDate>
		<dc:creator>Robyn Johnson</dc:creator>
				<category><![CDATA[Editor's Choice]]></category>
		<category><![CDATA[Featured]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17516</guid>
		<description><![CDATA[By Robyn Johnson

Sallie Felton, clutter coach, international speaker and author of If I’m So Smart, Why Can’t I Get Rid of This Clutter? shares her ideas on how to un-clutter your desk, mind and life.  Discover what you don’t want to do, how to delegate it to others to get it done and how to prioritize what you need to do today.]]></description>
		<wfw:commentRss>http://expertaccess.cincom.com/2012/04/how-to-remove-the-clutter-in-your-life/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Patient or Pushover? Where’s the Line?</title>
		<link>http://businessischildsplay.com/2012/04/patient-or-pushover-wheres-the-line/</link>
		<comments>http://businessischildsplay.com/2012/04/patient-or-pushover-wheres-the-line/#comments</comments>
		<pubDate>Mon, 23 Apr 2012 15:02:06 +0000</pubDate>
		<dc:creator>Marilyn Cox</dc:creator>
				<category><![CDATA[Editor's Choice]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17520</guid>
		<description><![CDATA[By Marilyn Cox Five suggestions for practicing patience, and avoiding pushover status with your kids and colleagues.]]></description>
		<wfw:commentRss>http://businessischildsplay.com/2012/04/patient-or-pushover-wheres-the-line/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Promote a Twitter Hashtag the Right Way</title>
		<link>http://www.lizharter.com/2012/04/myhealth-a-promoted-hashtag-done-right/</link>
		<comments>http://www.lizharter.com/2012/04/myhealth-a-promoted-hashtag-done-right/#comments</comments>
		<pubDate>Thu, 19 Apr 2012 20:45:39 +0000</pubDate>
		<dc:creator>Liz Harter</dc:creator>
				<category><![CDATA[Communication Strategies]]></category>
		<category><![CDATA[Editor's Choice]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17502</guid>
		<description><![CDATA[By Liz Harter

I’m not normally a fan of the promoted tweets or trending topics on Twitter. They never seem to be done genuinely or even in a smart fashion. I’ve really only noticed the ones that turned out to be horribly negative for the company. But I am a big fan of giving people credit where credit is due and @SiemensUSA used their promoted hashtag wonderfully.]]></description>
		<wfw:commentRss>http://www.lizharter.com/2012/04/myhealth-a-promoted-hashtag-done-right/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Adopt a People-Centric Approach to Improve Customer Satisfaction and Profitability</title>
		<link>http://expertaccess.cincom.com/2012/04/adopt-a-people-centric-approach-to-improve-customer-satisfaction-and-profitability/</link>
		<comments>http://expertaccess.cincom.com/2012/04/adopt-a-people-centric-approach-to-improve-customer-satisfaction-and-profitability/#comments</comments>
		<pubDate>Thu, 19 Apr 2012 20:21:45 +0000</pubDate>
		<dc:creator>Tony Kubica And Sara Laforest</dc:creator>
				<category><![CDATA[Customer Strategies]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=10208</guid>
		<description><![CDATA[By Tony Kubica And Sara Laforest

Why Nordstrom, Zappos, Apple and Netflix Rank High in Customer Satisfaction.]]></description>
		<wfw:commentRss>http://expertaccess.cincom.com/2012/04/adopt-a-people-centric-approach-to-improve-customer-satisfaction-and-profitability/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>7 Strategy-Execution Themes to Keep Your Organization Moving in the Right Strategic Direction</title>
		<link>http://expertaccess.cincom.com/2012/04/seven-strategy-execution-themes-to-keep-your-organization-moving-in-the-right-strategic-direction/</link>
		<comments>http://expertaccess.cincom.com/2012/04/seven-strategy-execution-themes-to-keep-your-organization-moving-in-the-right-strategic-direction/#comments</comments>
		<pubDate>Wed, 18 Apr 2012 19:00:15 +0000</pubDate>
		<dc:creator>Scott Glatstein</dc:creator>
				<category><![CDATA[Business Process Strategies]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=1083</guid>
		<description><![CDATA[By Scott Glatstein

Marketplace strategy execution ranks high in the top 10 issues that senior managers must face today. They all appear to point to one major common factor: a lack of organizational preparedness to implement marketplace strategies as envisioned by those who conceived them.]]></description>
		<wfw:commentRss>http://expertaccess.cincom.com/2012/04/seven-strategy-execution-themes-to-keep-your-organization-moving-in-the-right-strategic-direction/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Do I Convert More Website Traffic into More Customers?</title>
		<link>http://expertaccess.cincom.com/2012/04/how-to-do-i-convert-more-website-traffic-into-more-customers/</link>
		<comments>http://expertaccess.cincom.com/2012/04/how-to-do-i-convert-more-website-traffic-into-more-customers/#comments</comments>
		<pubDate>Wed, 18 Apr 2012 17:38:44 +0000</pubDate>
		<dc:creator>Adam Hommey</dc:creator>
				<category><![CDATA[Ask the Expert]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=981</guid>
		<description><![CDATA[By Adam Hommey

As an internet marketer and a webmaster for internet marketers, I get frustrated when I visit a website and end up flipping through pages of content that doesn’t lead to anything. Most people’s website content doesn’t tell me what the next steps are. And, they don’t tell me what actions I should take. So how can they expect to convert their website traffic into more customers and sales?]]></description>
		<wfw:commentRss>http://expertaccess.cincom.com/2012/04/how-to-do-i-convert-more-website-traffic-into-more-customers/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Does Control Over Business Complexity Equate to Financial Earnings?</title>
		<link>http://erp.cincom.com/2012/04/dynamic-complexity-management-your-key-to-sustained-value-creation-and-competitive-advantage/</link>
		<comments>http://erp.cincom.com/2012/04/dynamic-complexity-management-your-key-to-sustained-value-creation-and-competitive-advantage/#comments</comments>
		<pubDate>Wed, 18 Apr 2012 16:29:29 +0000</pubDate>
		<dc:creator>Sanjiv Karani</dc:creator>
				<category><![CDATA[Business Process Strategies]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17457</guid>
		<description><![CDATA[By Sanjiv Karani

In today’s global, hyper-competitive and turbulent markets, the only constant is complexity.Complexity and the growth of complexity remains the primary challenge for CEOs all over the world as confirmed by numerous studies. Dynamic Complexity Management (DCM) is the dynamic orchestration of executing good complexity and eradicating bad complexity.]]></description>
		<wfw:commentRss>http://erp.cincom.com/2012/04/dynamic-complexity-management-your-key-to-sustained-value-creation-and-competitive-advantage/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>IT Needs a Culture Change Regarding Legacy Systems</title>
		<link>http://expertaccess.cincom.com/2012/04/it-needs-a-culture-change-regarding-legacy-systems/</link>
		<comments>http://expertaccess.cincom.com/2012/04/it-needs-a-culture-change-regarding-legacy-systems/#comments</comments>
		<pubDate>Wed, 18 Apr 2012 15:32:58 +0000</pubDate>
		<dc:creator>Lou Washington</dc:creator>
				<category><![CDATA[Business Process Strategies]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=1016</guid>
		<description><![CDATA[By Lou Washington

What the IT industry needs is not just a new crop of people with older skills. What it needs is a genuine culture change that promotes the concept of knowledge sharing and a culture that recognizes that those systems supporting our enterprise year in and year out have immense value. ]]></description>
		<wfw:commentRss>http://expertaccess.cincom.com/2012/04/it-needs-a-culture-change-regarding-legacy-systems/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Customer Experience Innovation</title>
		<link>http://expertaccess.cincom.com/2012/04/customer-experience-innovation/</link>
		<comments>http://expertaccess.cincom.com/2012/04/customer-experience-innovation/#comments</comments>
		<pubDate>Wed, 18 Apr 2012 15:21:44 +0000</pubDate>
		<dc:creator>Lynn Hunsaker</dc:creator>
				<category><![CDATA[Customer Strategies]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=965</guid>
		<description><![CDATA[By Lynn Hunsacker

What’s the difference between user-experience design and customer-experience design? Although the phrasing is similar, there’s a real gap between the two concepts. ]]></description>
		<wfw:commentRss>http://expertaccess.cincom.com/2012/04/customer-experience-innovation/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Be a Dream Guest on Talk Radio</title>
		<link>http://expertaccess.cincom.com/2012/04/be-a-dream-guest-on-talk-radio/</link>
		<comments>http://expertaccess.cincom.com/2012/04/be-a-dream-guest-on-talk-radio/#comments</comments>
		<pubDate>Wed, 18 Apr 2012 14:48:26 +0000</pubDate>
		<dc:creator>Marsha Friedman</dc:creator>
				<category><![CDATA[Communication Strategies]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=2005</guid>
		<description><![CDATA[By Marsha Friedman

The best way to have successful interviews is to forget you’re selling something and work your marketing efforts around the goal of being the perfect radio guest. ]]></description>
		<wfw:commentRss>http://expertaccess.cincom.com/2012/04/be-a-dream-guest-on-talk-radio/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>What Constitutes an Effective Customer Experience?</title>
		<link>http://documentsolutions.cincom.com/2012/04/what-constitutes-an-effective-customer-experience/</link>
		<comments>http://documentsolutions.cincom.com/2012/04/what-constitutes-an-effective-customer-experience/#comments</comments>
		<pubDate>Tue, 17 Apr 2012 20:04:18 +0000</pubDate>
		<dc:creator>Kara Lawson</dc:creator>
				<category><![CDATA[Customer Strategies]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17449</guid>
		<description><![CDATA[By Kara Lawson

Before an insurance company designs a strategy to address the customer experience/cost problem, it’s important to understand exactly what constitutes an effective customer experience.]]></description>
		<wfw:commentRss>http://documentsolutions.cincom.com/2012/04/what-constitutes-an-effective-customer-experience/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Seven Keys to Complex Selling Revealed</title>
		<link>http://forms.cincom.com/acquire7mysteriesebook?Ref_ID=acquire7mysteriesebookEA</link>
		<comments>http://forms.cincom.com/acquire7mysteriesebook?Ref_ID=acquire7mysteriesebookEA#comments</comments>
		<pubDate>Tue, 17 Apr 2012 17:05:23 +0000</pubDate>
		<dc:creator>Donna Hedge Burns</dc:creator>
				<category><![CDATA[Editor's Choice]]></category>
		<category><![CDATA[Resources]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17432</guid>
		<description><![CDATA[The internet has changed complex selling forever. Buyers have more control and more information than ever. And they&#8217;re not giving it back. They don&#8217;t need sales people – or do they? Learn how &#8230; To build the bridge of trust – the first step to any sale! To sell value instead of price and increase [...]]]></description>
		<wfw:commentRss>http://forms.cincom.com/acquire7mysteriesebook?Ref_ID=acquire7mysteriesebookEA/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Third Hand: Nothing is Ever as It Seems</title>
		<link>http://www.writingriffs.com/2012/04/03/the-third-hand-nothing-is-ever-as-it-seems/</link>
		<comments>http://www.writingriffs.com/2012/04/03/the-third-hand-nothing-is-ever-as-it-seems/#comments</comments>
		<pubDate>Tue, 03 Apr 2012 19:01:33 +0000</pubDate>
		<dc:creator>Steve Kayser -</dc:creator>
				<category><![CDATA[Editor's Choice]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17393</guid>
		<description><![CDATA[The old man was singled out by the crowd at a family get together. Dressed in bib overalls, worn T-shirt and a past prime denim cap. 

He was a hard-working farmer. It showed. 

The crowd urged him on…

“Come on old man, play! Bring out the third hand.”]]></description>
		<wfw:commentRss>http://www.writingriffs.com/2012/04/03/the-third-hand-nothing-is-ever-as-it-seems/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How to Be Creative: The Science of Genius</title>
		<link>http://mashable.com/2012/04/02/creativity-jonah-lehrer-imagine/</link>
		<comments>http://mashable.com/2012/04/02/creativity-jonah-lehrer-imagine/#comments</comments>
		<pubDate>Tue, 03 Apr 2012 18:17:17 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Editor's Choice]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17390</guid>
		<description><![CDATA[Bob Dylan. Ludwig van Beethoven. William Shakespeare. Steve Jobs. These are historical figures of such staggering creative genius that we often think of as freaks of nature. That their creative talent is a God-given gift, or some biological mutation that only affects a handful of special people. But new research is beginning to shed light on the science behind creativity and imagination. As it turns out, anyone can be creative.]]></description>
		<wfw:commentRss>http://mashable.com/2012/04/02/creativity-jonah-lehrer-imagine/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Creative Destruction Whips through Corporate America</title>
		<link>http://www.innosight.com/innovation-resources/strategy-innovation/upload/creative-destruction-whips-through-corporate-america_final2012.pdf</link>
		<comments>http://www.innosight.com/innovation-resources/strategy-innovation/upload/creative-destruction-whips-through-corporate-america_final2012.pdf#comments</comments>
		<pubDate>Mon, 02 Apr 2012 21:02:12 +0000</pubDate>
		<dc:creator>Steve Kayser -</dc:creator>
				<category><![CDATA[Customer Strategies]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17377</guid>
		<description><![CDATA[An Innosight Executive Briefing on Corporate Strategy (PDF) Lifespans of top companies are shrinking, according to an Innosight study of the S&#38;P 500 Index: • 61-year tenure for average firm in 1958 narrowed to 25 years in 1980—to 18 years now. • A warning to execs: At current churn rate, 75% of the S&#38;P 500 will [...]]]></description>
		<wfw:commentRss>http://www.innosight.com/innovation-resources/strategy-innovation/upload/creative-destruction-whips-through-corporate-america_final2012.pdf/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Google+ is to Facebook and Twitter What Mac is to Windows  Guy Kawasaki on “What the Plus! Google+ for the Rest of Us,” His New Book</title>
		<link>http://radio.cincom.com/2012/03/what-the-plus-google-for-the-rest-of-us-interview-with-author-guy-kawasaki/</link>
		<comments>http://radio.cincom.com/2012/03/what-the-plus-google-for-the-rest-of-us-interview-with-author-guy-kawasaki/#comments</comments>
		<pubDate>Mon, 02 Apr 2012 20:18:20 +0000</pubDate>
		<dc:creator>Steve Kayser -</dc:creator>
				<category><![CDATA[Featured]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17357</guid>
		<description><![CDATA[Guy Kawasaki appeared on Expert Access Radio and we discussed his latest book, “What the Plus! Google+ for the Rest of Us.”  Find out exactly&#8230; What Google+ is Why you should use it for your business How to use it What social SEO is, and How to deal with bozos, idiots, bigots trolls and schmexperts  WIN THE BOOK [...]]]></description>
		<wfw:commentRss>http://radio.cincom.com/2012/03/what-the-plus-google-for-the-rest-of-us-interview-with-author-guy-kawasaki/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Rise of Digital Influence: Altimeter Open Analyst Research Report</title>
		<link>http://www.web-strategist.com/blog/2012/03/22/altimeter-report-the-rise-of-digital-influence/?utm_source=feedburner&#038;utm_medium=email&#038;utm_campaign=Feed%3A+WebStrategyByJeremiah+%28Web+Strategy+by+Jeremiah%29</link>
		<comments>http://www.web-strategist.com/blog/2012/03/22/altimeter-report-the-rise-of-digital-influence/?utm_source=feedburner&#038;utm_medium=email&#038;utm_campaign=Feed%3A+WebStrategyByJeremiah+%28Web+Strategy+by+Jeremiah%29#comments</comments>
		<pubDate>Mon, 02 Apr 2012 19:45:57 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Editor's Choice]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17345</guid>
		<description><![CDATA[By Brian Solis &#38; Jeremiah Owyang Companies are quick to add influence metrics into their social support systems, and marketing prioritization despite having full understanding of how these measurement tools actually create their indexes. This report, written as a playbook for businesses focuses on how to benefit from desirable effects and outcomes through social media [...]]]></description>
		<wfw:commentRss>http://www.web-strategist.com/blog/2012/03/22/altimeter-report-the-rise-of-digital-influence/?utm_source=feedburner&#038;utm_medium=email&#038;utm_campaign=Feed%3A+WebStrategyByJeremiah+%28Web+Strategy+by+Jeremiah%29/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Tapping Your Customers&#8217; Passion &#8230; the New Competitive Edge?</title>
		<link>http://www.fastcodesign.com/1669346/csr-initiatives-are-nice-but-theyre-no-substitute-for-a-sense-of-purpose?partner=homepage_newsletter</link>
		<comments>http://www.fastcodesign.com/1669346/csr-initiatives-are-nice-but-theyre-no-substitute-for-a-sense-of-purpose?partner=homepage_newsletter#comments</comments>
		<pubDate>Mon, 02 Apr 2012 18:51:56 +0000</pubDate>
		<dc:creator>Editor</dc:creator>
				<category><![CDATA[Customer Strategies]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17299</guid>
		<description><![CDATA[By Sam Wilson, Fast Company Magazine

People buy from people. In this choice-filled, transparent world, consumers engage by recommendation and relevance. You can advertise until you’re blue in the face, but if you’re not part of your customers’ lifestyle and culture, why would they want to spend time with you?]]></description>
		<wfw:commentRss>http://www.fastcodesign.com/1669346/csr-initiatives-are-nice-but-theyre-no-substitute-for-a-sense-of-purpose?partner=homepage_newsletter/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Business Lessons from Venice &#8211; How to Rise and Fall</title>
		<link>http://www.sbnonline.com/2012/04/tom-nies-lessons-from-venice/?full=1</link>
		<comments>http://www.sbnonline.com/2012/04/tom-nies-lessons-from-venice/?full=1#comments</comments>
		<pubDate>Mon, 02 Apr 2012 15:24:19 +0000</pubDate>
		<dc:creator>Cincom CEO Tom Nies</dc:creator>
				<category><![CDATA[Customer Strategies]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17294</guid>
		<description><![CDATA[By Cincom CEO Tom Nies

The history of Venice can prove a valuable lesson to any business that feels it is at the top of its game or holds the largest share of the market. One must never rest upon success for too long.]]></description>
		<wfw:commentRss>http://www.sbnonline.com/2012/04/tom-nies-lessons-from-venice/?full=1/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Real Business in Real-Time, Webinar with David Meerman Scott</title>
		<link>http://www.cincom.com/dms/</link>
		<comments>http://www.cincom.com/dms/#comments</comments>
		<pubDate>Sat, 31 Mar 2012 19:36:02 +0000</pubDate>
		<dc:creator>Dale Wolf</dc:creator>
				<category><![CDATA[Editor's Choice]]></category>
		<category><![CDATA[Resources]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17330</guid>
		<description><![CDATA[David Meerman Scott, perhaps the pre-eminent visionary on understanding social media and its impact on the business world, will offer insights you&#8217;ll get nowhere else.  In this free webinar, sponsored by Cincom, learn how your business can benefit from: Developing a business culture that encourages speed over sloth Reading buying signals as people interact with [...]]]></description>
		<wfw:commentRss>http://www.cincom.com/dms/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How Does Nasa BuildsTeams?</title>
		<link>http://expertaccess.cincom.com/2012/03/dr-charles-pellerin-former-director-of-astrophysics-nasa-on-how-nasa-buildsteams/</link>
		<comments>http://expertaccess.cincom.com/2012/03/dr-charles-pellerin-former-director-of-astrophysics-nasa-on-how-nasa-buildsteams/#comments</comments>
		<pubDate>Fri, 30 Mar 2012 20:44:35 +0000</pubDate>
		<dc:creator>Nettie Reynolds</dc:creator>
				<category><![CDATA[Ask the Expert]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=5427</guid>
		<description><![CDATA[By Nettie Hartsock

Dr. Charles Pellerin, who is also the former Director of Astrophysics NASA and author of “How NASA Builds Teams,” talks about the Hubble Space Telescope, a flawed mirror, what storylines mean and also shares his insight on the future of the space program.  
]]></description>
		<wfw:commentRss>http://expertaccess.cincom.com/2012/03/dr-charles-pellerin-former-director-of-astrophysics-nasa-on-how-nasa-buildsteams/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>The Rule of Thirds: How to Truly Listen</title>
		<link>http://expertaccess.cincom.com/2012/03/the-rule-of-thirds-how-to-truly-listen/</link>
		<comments>http://expertaccess.cincom.com/2012/03/the-rule-of-thirds-how-to-truly-listen/#comments</comments>
		<pubDate>Fri, 30 Mar 2012 19:49:46 +0000</pubDate>
		<dc:creator>Jeff Beals</dc:creator>
				<category><![CDATA[Customer Strategies]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=17350</guid>
		<description><![CDATA[By Jeff Beals

“Let a fool hold his tongue and he will pass for a sage,” wrote Publilius Syrus more than 2,000 years ago in ancientRome.]]></description>
		<wfw:commentRss>http://expertaccess.cincom.com/2012/03/the-rule-of-thirds-how-to-truly-listen/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Questions Will Get You Where Answers Fail</title>
		<link>http://expertaccess.cincom.com/2012/03/questions-will-get-you-where-answers-fail/</link>
		<comments>http://expertaccess.cincom.com/2012/03/questions-will-get-you-where-answers-fail/#comments</comments>
		<pubDate>Thu, 29 Mar 2012 20:41:05 +0000</pubDate>
		<dc:creator>Nick Vaidya</dc:creator>
				<category><![CDATA[Communication Strategies]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=7856</guid>
		<description><![CDATA[By Nick Vaidya

I was talking with someone about a start-up idea.  He is a very successful salesperson and wanted my view on the concept.  As we moved on with the discussion, I realized that there were some strategic holes in his plan that I wanted to point out. What I had not realized, however, is that he had bought into the idea lock, stock and barrel and only wanted to hear me echo his feelings]]></description>
		<wfw:commentRss>http://expertaccess.cincom.com/2012/03/questions-will-get-you-where-answers-fail/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Why Performance Evaluations Are So Painful</title>
		<link>http://expertaccess.cincom.com/2012/03/why-performance-evaluations-are-so-painful-2/</link>
		<comments>http://expertaccess.cincom.com/2012/03/why-performance-evaluations-are-so-painful-2/#comments</comments>
		<pubDate>Thu, 29 Mar 2012 19:32:39 +0000</pubDate>
		<dc:creator>Todd Dewett</dc:creator>
				<category><![CDATA[Business Process Strategies]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=4592</guid>
		<description><![CDATA[By Todd Dewett

There are three types of organizations when it comes to performance evaluations. Bad, Overly Anal, and Excellent. Which one is your organization?]]></description>
		<wfw:commentRss>http://expertaccess.cincom.com/2012/03/why-performance-evaluations-are-so-painful-2/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Twenty Tips from a Sales Coach to Increase Sales Productivity</title>
		<link>http://expertaccess.cincom.com/2012/03/twenty-tips-from-a-sales-coach-to-increase-sales-productivity/</link>
		<comments>http://expertaccess.cincom.com/2012/03/twenty-tips-from-a-sales-coach-to-increase-sales-productivity/#comments</comments>
		<pubDate>Thu, 29 Mar 2012 19:02:02 +0000</pubDate>
		<dc:creator>Jeremy J. Ulmer</dc:creator>
				<category><![CDATA[Business Process Strategies]]></category>

		<guid isPermaLink="false">http://expertaccess.cincom.com/?p=9269</guid>
		<description><![CDATA[Focus on one at a time, experiment and increase your sales productivity.]]></description>
		<wfw:commentRss>http://expertaccess.cincom.com/2012/03/twenty-tips-from-a-sales-coach-to-increase-sales-productivity/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>

